Policy Hub App Overview

Centralize your HR policies, create professional employee handbooks, and ensure organization-wide compliance with Policy Hub—a comprehensive platform for policy management, version control, multi-language support, and employee acknowledgment tracking.

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What is the Policy Hub App?

Policy Hub transforms how organizations create, manage, and distribute HR policies. From drafting policies using pre-built templates to publishing branded online handbooks and tracking employee acknowledgments, the app provides everything HR teams need to maintain compliance and keep employees informed.

Core Value Proposition:

• 📜 Ensure Compliance — State-specific templates and automatic legal update notifications keep policies current
• 📖 Professional Handbooks — Build branded, publicly accessible employee handbooks with drag-and-drop ease
• ✅ Track Acknowledgments — Know exactly who has read and acknowledged each policy
• 🌐 Multi-Language Support — AI-powered translations for global workforces (15+ languages)
• 🤖 AI-Powered Q&A — Employees can ask questions about policies through the Ask AI agent

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At a Glance

📊 Policy Types	⏱️ Setup Time	🔗 Integrations	📱 Mobile Ready
15+ templates	10 minutes	5+ apps	✅ Yes

Perfect For:

• 🏢 HR Teams — Streamline policy creation, distribution, and compliance tracking
• 👥 Global Organizations — Support multilingual workforces with AI-powered translations
• 📈 Compliance Officers — Monitor acknowledgment rates and legal update notifications

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How It Works

Policy Lifecycle

┌───────────────────────────────────────────────────────────────────────────────┐
│                           POLICY LIFECYCLE                                     │
├───────────────────────────────────────────────────────────────────────────────┤
│                                                                               │
│  ┌────────────┐     ┌────────────┐     ┌────────────┐     ┌────────────┐    │
│  │  CREATE    │     │   DRAFT    │     │  PUBLISH   │     │  ARCHIVE   │    │
│  │  POLICY    │────▶│  & EDIT    │────▶│  & NOTIFY  │────▶│  & RETIRE  │    │
│  └────────────┘     └────────────┘     └────────────┘     └────────────┘    │
│       │                   │                   │                              │
│       │                   │                   │                              │
│       ▼                   ▼                   ▼                              │
│  ┌──────────┐       ┌──────────┐       ┌──────────────┐                     │
│  │ Templates│       │ Version  │       │Acknowledgment│                     │
│  │ Library  │       │ History  │       │  Tracking    │                     │
│  └──────────┘       └──────────┘       └──────────────┘                     │
│                                                                              │
└──────────────────────────────────────────────────────────────────────────────┘

Integration Ecosystem

                              ┌─────────────────┐
                              │   POLICY HUB    │
                              └────────┬────────┘
                                       │
         ┌─────────────┬───────────────┼───────────────┬─────────────┐
         │             │               │               │             │
         ▼             ▼               ▼               ▼             ▼
   ┌───────────┐ ┌───────────┐ ┌───────────┐ ┌───────────┐ ┌───────────┐
   │ ONBOARDING│ │ TRAINING  │ │E-SIGNATURE│ │    ASK    │ │  LEGAL    │
   │    HUB    │ │  CONNECT  │ │           │ │    AI     │ │  UPDATES  │
   └─────┬─────┘ └─────┬─────┘ └─────┬─────┘ └─────┬─────┘ └─────┬─────┘
         │             │             │             │             │
         ▼             ▼             ▼             ▼             ▼
   ┌───────────┐ ┌───────────┐ ┌───────────┐ ┌───────────┐ ┌───────────┐
   │Auto-assign│ │Pre-req    │ │Formal     │ │Policy Q&A │ │Auto-notify│
   │policies to│ │training   │ │signature  │ │via chat   │ │on law     │
   │new hires  │ │before ack │ │collection │ │interface  │ │changes    │
   └───────────┘ └───────────┘ └───────────┘ └───────────┘ └───────────┘

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Key Features

📜 Policy Management

Create, organize, and maintain all your HR policies in one place.

Feature	Description
Rich Text Editor	Create policies with full formatting, headers, lists, and links
Policy Types	15+ types: Remote Work, Anti-Harassment, Leave, Dress Code, Confidentiality, Safety, and more
Categories	Organize by Compliance, Operations, Benefits, Workplace, Technology, Legal
Target Audience	Assign policies to specific departments, locations, or roles
State-Specific	Filter policies by applicable states/jurisdictions
Tags & Search	Find policies quickly with tags and full-text search
Duplication	Clone existing policies as starting points for new ones

Use Case: An HR manager needs to create a new remote work policy. They select the “Remote Work” template, customize it for their company, target it to specific departments, and publish—all in minutes.

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📚 Policy Templates

Start with professionally crafted templates covering common HR scenarios.

Template Categories:

Type	Description	Example Templates
Compliance	Legal requirements and regulations	Anti-Harassment, Equal Opportunity, Drug-Free Workplace
Operations	Day-to-day workplace policies	Attendance, Dress Code, Remote Work
Benefits	Employee benefit policies	Leave, PTO, Travel & Expense
Technology	IT and security policies	Acceptable Use, Confidentiality, Social Media
Legal	Employment law requirements	At-Will Employment, Code of Conduct

Template Features:

• 🏢 System Templates — Pre-built templates maintained by MangoApps
• 🔧 Custom Templates — Create your own reusable templates
• 📍 State-Specific Content — Templates with jurisdiction-aware clauses
• 📊 Usage Tracking — See which templates are most popular

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🔄 Version Control

Track every change with comprehensive version history.

Feature	Description
Automatic Versioning	New version created on each publish
Full Content Snapshots	Complete content stored for each version
Side-by-Side Diff	Visual comparison of any two versions
Word-Level Changes	Granular tracking of text modifications
Change Reasons	Document why changes were made (legal update, correction, enhancement)
Version Rollback	Reference previous versions for comparison

Use Case: Legal notifies HR that the harassment policy needs updating due to new regulations. HR updates the policy, and the system automatically tracks all changes with a visual diff for review.

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📖 Employee Handbooks

Build professional, branded handbooks combining multiple policies.

Feature	Description
Drag-and-Drop Builder	Arrange policies, chapters, and custom sections visually
Chapter Headers	Organize content into logical sections
Custom Content	Add introductions, welcome messages, and company-specific text
Auto-Generated TOC	Automatic table of contents based on structure
Document Themes	Apply consistent branding (colors, logos, fonts)
Section Dividers	Visual separation between sections

Section Types:

• 📄 Policy Sections — Include published policies
• 📑 Chapter Headers — Create chapter dividers with titles
• ✍️ Custom Sections — Add free-form content
• ➖ Dividers — Visual page breaks

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🌐 Public Handbook Publishing

Share handbooks externally with branded public URLs.

Feature	Description
Public URLs	Share handbooks via secure token-based links
Custom Slugs	Create friendly URLs like /handbook/employee-handbook-2026
View Tracking	Monitor handbook views and downloads
PDF Download	One-click PDF generation with branding
Authentication Options	Optionally require login for access
Branded Portal	Consistent company branding on public pages

Use Case: A company shares their employee handbook link with candidates during the offer process, allowing them to review policies before their start date.

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✅ Acknowledgment Tracking

Ensure employees read and acknowledge policies with complete audit trails.

Feature	Description
Acknowledgment Workflow	Employees view policy, then click to acknowledge
View Duration Tracking	Track how long employees spend reading
Signature Methods	Click, e-signature, or electronic acknowledgment
Re-acknowledgment	Automatic re-acknowledgment requests when policies update
Deadline Management	Set acknowledgment deadlines with configurable days
IP & Device Logging	Capture audit data: IP address, device type, timestamp

Acknowledgment Flow:

┌───────────────────────────────────────────────────────────────────────────┐
│                      ACKNOWLEDGMENT WORKFLOW                               │
├───────────────────────────────────────────────────────────────────────────┤
│                                                                           │
│  ┌──────────┐    ┌──────────┐    ┌──────────┐    ┌──────────────┐        │
│  │ Policy   │───▶│ Employee │───▶│ Employee │───▶│ Acknowledgment│       │
│  │Published │    │ Notified │    │ Views    │    │   Recorded    │       │
│  └──────────┘    └──────────┘    └──────────┘    └──────────────┘        │
│                                         │                                 │
│                                         ▼                                 │
│                                  ┌────────────┐                           │
│                                  │ Reminders  │                           │
│                                  │ if Overdue │                           │
│                                  └────────────┘                           │
└───────────────────────────────────────────────────────────────────────────┘

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📊 Compliance Reports & Analytics

Monitor acknowledgment status across the organization.

Metric	Description
Acknowledgment Rate	Percentage of target users who acknowledged
Pending Count	Number of users who haven’t acknowledged
Overdue Count	Users past their acknowledgment deadline
Department Breakdown	Compliance rates by department
Policy-Level Stats	Per-policy acknowledgment tracking

HR Dashboard Features:

• 📈 Real-time compliance percentages
• 📋 Export reports to CSV
• 📧 Bulk reminder sending
• 🔔 Low compliance rate alerts

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🌍 Multi-Language Translation

Support global workforces with AI-powered translations.

Feature	Description
15+ Languages	Spanish, French, German, Chinese, Portuguese, Vietnamese, Korean, Japanese, Arabic, Hindi, Russian, Italian, Polish, Tagalog
AI Translation	GPT-powered translation for legal content
Human Verification	Mark translations as verified by HR/legal
Quality Scores	Confidence scores for AI translations
Bilingual Documents	Generate side-by-side English + translated PDFs
Stale Translation Alerts	Notify when source policy updates require re-translation

Translation Workflow:

1. Select target language(s)
2. AI generates translation with quality score
3. HR/legal reviews and optionally edits
4. Mark as verified for employee access
5. Auto-flag when source policy changes

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📋 Legal Updates Tracking

Stay informed when employment laws change.

Feature	Description
Law Change Notifications	Alerts when relevant laws change
Affected Policy Linking	See which policies may need updates
Review Workflow	Mark updates as reviewed, dismissed, or customized
Custom Overrides	Apply stricter company-specific rules
Severity Levels	Prioritize updates by importance

Use Case: A new state law affects your harassment policy. Policy Hub alerts HR, links to the affected policy, and provides a workflow to review and apply updates.

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🔗 Integrations

Policy Hub connects with other MangoApps Workforce apps.

Integration	Capability
Onboarding Hub	Auto-assign required policies to new hires; bi-directional task sync
Training Connect	Link required training courses to policies; block acknowledgment until training complete
E-Signature	Collect formal e-signatures via DocuSign/HelloSign integration
Ask AI	Employees query policies via chat (“What’s our PTO policy?”)
Dashboard Widgets	Policy compliance widget shows pending acknowledgments

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🤖 Policy Hub AI Agent

Employees can ask questions about policies through Ask AI.

Agent Capabilities:
| Tool | Description |
|——|————-|
| Search Policies | Find policies by keyword or topic |
| Get Policy Details | View full policy content |
| Get Summary | AI-generated plain-language summaries |
| Check Acknowledgments | See which policies user has acknowledged |
| Pending Acknowledgments | List policies needing user’s acknowledgment |
| Get Handbook | Access employee handbook content |
| Get Translation | Retrieve policy in user’s preferred language |

Example Questions:

• “What is our remote work policy?”
• “Have I acknowledged all required policies?”
• “What are the harassment reporting procedures?”
• “Show me the employee handbook”
• “What’s our PTO policy in Spanish?”

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🔔 Notifications

Keep everyone informed with configurable notifications.

Notification Type	Recipient	Trigger
New Policy	Employees	Policy published requiring acknowledgment
Policy Updated	Acknowledged employees	Published policy content changed
Re-acknowledgment Required	Employees	Policy update requires re-acknowledgment
Reminder	Employees	Acknowledgment deadline approaching
Overdue Notice	Employees + Manager	Acknowledgment past deadline
Compliance Summary	HR Admin	Weekly/monthly compliance reports

Notification Channels:

• 📧 Email notifications
• 🔔 In-app notifications
• 📱 Mobile push notifications

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📑 PDF Generation

Generate professional PDF documents.

Document Type	Description
Policy PDFs	Individual policy with branding
Handbook PDFs	Complete handbook with TOC and chapters
Bilingual PDFs	Side-by-side English + translated content

PDF Features:

• Company logo and branding
• Consistent formatting via document themes
• Version number and date stamps
• Professional headers and footers

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User Roles & Permissions

Role	Capabilities
Employee	View published policies, acknowledge policies, access handbook, ask AI questions, view acknowledgment history
Manager	All employee capabilities + view team compliance status
HR Admin	Create/edit/publish policies, manage templates, build handbooks, track acknowledgments, send reminders, run reports
Admin	All capabilities + app configuration, sample data management

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How We Compare

See how MangoApps Workforce Policy Hub stacks up against leading enterprise solutions:

Feature	MangoApps Workforce	NAVEX PolicyTech	Sixfifty	Deel Compliance
Policy Templates	✅ 15+ types	✅	✅	✅
Version Control with Diff	✅	✅	❌	❌
Employee Handbook Builder	✅	❌	✅	❌
Public Handbook URLs	✅	❌	✅	❌
AI-Powered Translation	✅ 15+ languages	💰	❌	✅
Acknowledgment Tracking	✅	✅	✅	⚡ Limited
Re-acknowledgment on Update	✅	✅	❌	❌
E-Signature Integration	✅	💰	✅	❌
Onboarding Integration	✅	❌	❌	❌
Training Prerequisites	✅	❌	❌	❌
AI Policy Q&A Agent	✅	❌	❌	❌
Legal Update Notifications	✅	✅	✅	✅
Dashboard Widget	✅	❌	❌	❌

Legend: ✅ Included

❌ Not Available

💰 Paid Add-on

⚡ Limited

Why MangoApps Workforce?

• 🔗 Unified Platform — Policy Hub integrates seamlessly with Onboarding, Training, and EPMS
• 🤖 AI-Native — Built-in AI translation, summaries, and policy Q&A agent
• 💰 No Hidden Costs — All features included, no per-module pricing

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Getting Started

For Employees

1. Access Policy Hub — Navigate to Apps → Policy Hub from the main menu
2. View Pending Acknowledgments — Dashboard shows policies requiring your acknowledgment
3. Read & Acknowledge — Click a policy, read the content, then click “Acknowledge”
4. Ask Questions — Use Ask AI to query any policy (“What’s our dress code?”)
5. View Handbook — Access the complete employee handbook from the dashboard

For HR/Administrators

1. Enable the App — Go to Admin → Marketplace Apps → Enable Policy Hub
2. Configure Settings — Set acknowledgment deadlines, notification preferences, and translations
3. Load Sample Data — Optionally load demo policies to explore features
4. Create from Templates — Browse template library and create your first policy
5. Build Handbook — Use the handbook builder to compile policies into a handbook
6. Publish & Notify — Publish policies and handbooks to notify employees

For Managers

1. View Team Compliance — Monitor which team members have pending acknowledgments
2. Send Reminders — Prompt team members with overdue acknowledgments
3. Access Reports — View compliance reports for your department

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Best Practices

• ✅ Use Templates — Start with system templates and customize rather than creating from scratch
• ✅ Set Realistic Deadlines — Give employees adequate time to read and acknowledge (14 days recommended)
• ✅ Enable Re-acknowledgment — Ensure employees review policy updates by requiring re-acknowledgment
• ✅ Organize with Categories — Use consistent policy types and categories for easy navigation
• ✅ Leverage AI Summaries — AI summaries help employees quickly understand key points
• ✅ Translate for Global Teams — Use AI translation for multilingual workforces
• ✅ Monitor Compliance — Regularly review acknowledgment reports and send reminders
• ✅ Integrate with Onboarding — Auto-assign required policies to new hires

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Frequently Asked Questions

Q: How do employees acknowledge policies?
A: Employees receive a notification when a policy requires acknowledgment. They click to view the policy, read the content, and click the “Acknowledge” button. The system records the timestamp, IP address, and device for audit purposes.

Q: What happens when a policy is updated?
A: If “Require Re-acknowledgment on Update” is enabled, employees who previously acknowledged the policy will be notified to review the changes and re-acknowledge. The version history shows exactly what changed.

Q: Can policies be translated automatically?
A: Yes, Policy Hub supports AI-powered translation to 15+ languages. Translations can be reviewed and verified by HR before being made available to employees. Employees see policies in their preferred language if a translation exists.

Q: How does the Onboarding integration work?
A: Policies marked as “Required for Onboarding” are automatically assigned to new hires as tasks in their onboarding plan. When the employee acknowledges the policy, the onboarding task is automatically marked complete.

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Related Resources

• Onboarding Hub Overview — Learn about new hire onboarding integration
• Training Connect Overview — Link training courses to policies
• Compliance Notifications — Configure compliance alert settings
• Dashboard Widgets — Add the Policy Compliance widget to your dashboard

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Keep your workforce informed and compliant with Policy Hub—where policy management meets modern employee experience.